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A few thoughts on choosing a VAR - or Value Added Reseller for barcode needs or point of sale.
If you are going to be working with a local VAR, point-of-sale specialist or computer dealer, it behooves you to do the same due diligence you would before hiring a doctor or lawyer. That is to say, do your homework! The investment you make in your point of sale system may well run into the tens of thousands of dollars - not just in money, but in time setting it up and getting it going. It would be nice to be sure
that the VAR you have chosen has the appropriate experience and expertise to make your installation successful.
Some questions to ask prospective resellers:
- How long have they been installing point of sale or barcode application systems?
- How many systems have they installed?
- Can they provide references? (Make sure you get at least 3 and check them out.)
- How much training is included?
- How many support hours are included and how much does a support contract cost and what does it cover?
- Take your time and research the product and the VAR thoroughly.