Then I got to thinking about a Quilted Northern QR Code I scanned in Real Simple magazine. The QR code resolves to a commercial with the woman pictured in the print ad talking about how 'clean' the toilet paper gets her and her family. Clean? Seriously? After wasting my time scanning that ad, I wish someone had jumped out and shouted “April Fools!” The horror of this QR code usage is two-fold. First of all, the crappy marketing message... (sorry, couldn't help it). Second, when I take the time to pull out my phone and scan a QR Code, I expect to be rewarded. Give me interesting content, a coupon, anything but more blatant advertising. A video version of the ad I am already looking at in a magazine is like a slap in the face. Unfortunately, this ad and many like it are not jokes; there is no comic relief following a poorly executed QR code resolve, just wasted time and irritated consumers.
Next time I am shopping for toilet paper, I am going to see Quilted Northern, relive the experience of having been tricked into watching their crappy commercial and I am going to choose another brand.
Another magazine I read and scan religiously, is Surfing Magazine. One brand that knows how to wield a QR code campaign is Hurley. No jokes here, Dear Reader, just killer content. There is an ad for Hurley board shorts. It is a two-page spread with only a simple stylistic photo of the shorts, the logo and the QR Code. Now, I wear bikinis—not board shorts—but I still scan the 2D code. I do this because I know from experience that Hurley is going to reward me for doing so. This time was no different. The code resolves to a mobile site with different video categories. Thirty seconds after scanning the code, I am watching Evan Geiselman in all his glory, surfing the wave of his life, narrating in his sexy, cool-without-trying voice-over. Surfers love to watch surf videos. Hurley knows this about their target market, and they deliver good content. This builds brand loyalty.
The moral of the story here is this: like many an April Fools joke, bad QR code content does more harm than good.
The Point of Sale News, an online magazine dedicated to the retail industry.
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