ITA Group will deliver an enhanced customer/participant experience by leveraging Enspire Commerce’s integrated OMS, PIM and e-Commerce solutions on single platform
INDIANAPOLIS (February 28, 2017) – Enspire Commerce, a leading provider of cloud-based, unified commerce solutions on a single platform, announces today that it has been selected by ITA Group, a leading provider of events, incentives, and recognition programs, to provide an integrated order management system (OMS), product information management (PIM) and e-commerce solution on a single, cloud-based platform. The solution will enable ITA Group to rapidly and easily capture online incentive orders for clients and directly fulfill from vendors/suppliers to streamline fulfillment, reduce shipping costs and timelines, and enhance the participant experience.
Jason Katcher, VP and CIO at ITA Group, said, “ITA Group is excited to partner with Enspire Commerce to help us build a world-class customer experience and scale to meet our business growth. The Enspire Commerce platform will help us rapidly integrate and improve our order capture and fulfillment processes, expand our global award platform offerings, and leverage our large supplier network to cost-effectively fulfill orders on a timely basis. These are competitive differentiators for us as we seek to deliver enhanced services to our clients and deliver an outstanding participant experience.”
Josh Briggs, Product Manager at ITA Group, said, “Enspire will allow us to bring our science of Motivology prominently into the online award platform. By integrating OMS, PIM and e-Commerce we are able to attain a single view of an award throughout the order process, providing flexibility on how awards are offered and delivered to participants. Enspire’s integration-first approach and cutting-edge technology were key decision drivers for us as we looked to integrate with existing systems.”
Enspire Commerce CEO Jim Barnes said, “We look forward to partnering with ITA Group to enhance the customer service and brand experience they are able to provide to their clients and participants. ITA Group will be able to expand its award platform and item assortment without investments in inventory; this is key for so many retailers and distributors. As former supply chain and retail executives, we founded Enspire Commerce solutions with an integration-first approach and multi-tenant architecture to help retailers, distributors and third party logistics providers (3PLs) easily overcome the persistent and crippling solution integration challenges in omni-channel retailing today. We look forward to helping ITA Group scale to meet global business growth.”
Barnes added, “Our solutions enable enterprise inventory visibility, a single view of the customer across all channels, buy/fulfill/return anywhere capabilities, optimal customer engagement and unified commerce - at least cost and time to value.”
To learn more about Enspire Commerce, visit http://www.enspirecommerce.com/.
About ITA Group:
ITA Group provides innovative engagement solutions—events, incentives and recognition programs—that maximize business impact and value for organizations globally. For more than 50 years, ITA Group has served as a proven, trusted partner for some of the world’s biggest brands. And, every ITA Group solution is infused with MotivologySM, an exclusive brand of motivation that gives clients a competitive advantage in aligning and motivating their most important asset—their people.
About Enspire Commerce:
Enspire Commerce is a leading provider of unified commerce solutions on a single platform. By uniquely integrating omni-channel order management (OMS), point of sale (POS), product information management (PIM), trading partner management/EDI, omni-channel fulfillment execution and e-commerce solutions on a cloud-based, multi-tenant architecture integration framework, Enspire Commerce solutions readily integrate with existing retail systems to rapidly unify commerce. The platform delivers enterprise inventory visibility, a single view of the customer across channels, and the seamless exchange of data between retailers/distributors and their suppliers, logistics partners, stores and customers. As a result, Enspire Commerce enables a customer-centric approach to omni-channel commerce, optimizing customer engagement, brand loyalty and sales. Enspire Commerce is an enVista company, with a leadership team comprised of former retail and supply chain consultants. For more information, visit http://enspirecommerce.com
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