Project Profile: Bar Code Scanning Tech Improves Processing at Collection Centers

Refuse collection centers play an important role for municipalities, allowing residents to dispose of bulky trash items that may not be eligible for curbside pickup. In addition to providing a necessary service for residents, these sites also help curb illegal dumping. Managing the use of the centers, though, can be a difficult, cumbersome task, especially when use is restricted to residents for non-commercial purposes and there is a cap on the number of times a resident can use the centers in a year.

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Facing similar challenges shared by municipalities across the United States, the Chattanooga Department of Public Works turned to, to provide an innovative new solution to improve processing and cut down on the amount of waste being disposed of at the city’s three centers. Since the implementation of’s solution, Chattanooga has made processing more efficient, cutting the time it takes down from over a minute to only three seconds. Furthermore, the city now knows that all the information it is collecting is 100% accurate.

How It Works

The solution makes processing individuals seeking to dump trash at the centers quick and easy. When a resident arrives at the refuse collection center, a Public Works employee simply scans their driver’s license or any type of government-issued ID. Within a matter of seconds, the solution notifies the employee whether the person resides within city limits, and how many times the individual has visited all of the city’s collection centers within the year. If the visitor either does not reside within city limits or has met the annual limit for dumping, then the employee knows the individual is not authorized to use the center. Additionally, the individual’s information is automatically harvested and stored in a cloud-based dashboard that can be accessed by any authorized employee from any location, facilitating the transfer of information between the three centers and the main office.

In addition to improving efficiency, this technology prevents errors associated with manual data entry since it automatically harvests all the data embedded on the scanned ID. Before Chattanooga implemented’s solution, the centers used paper forms on which individuals would fill out their information. Then, Public Works employees would manually enter the individual’s information into a database and check their address and number of visits. This old method was not only inefficient and laborious, but it also presented opportunities for human error. Using the new solution, an individual’s information is captured with 100% accuracy within seconds.

For operations like refuse collection centers, ease-of-use, mobility, and durability are essential. That’s why armed Chattanooga with a comprehensive solution to meet its specific needs. The solution is easy to use and requires no special technical skills. It is completely mobile, integrating cloud-based software with handheld computers. Employees can scan an individual’s ID and capture the data on it even when not connected to WiFi. When connected to WiFi, employees can access all of the information scanned by anyone within the system. Given the realities of collection center conditions, the solution is also quite durable. The rugged hardware can withstand extensive vibrations and drops, and it is sealed against water and dust.

This and other solutions offered by utilize arobust parsing engine and are completely customizable to meet an entity’s needs. Custom features and checks can be added on, including identity validation, self-expiring visitor badges, and more.’s ID scanning solutions can be tailored to meet the needs of virtually any organization.

Solutions similar to the one being used by Chattanooga are used for various purposes by public agencies and a myriad of industries.’s suite of customizable solutions are being deployed by leaders across industries from gaming and hospitality to retail and finance. Secure properties, such as government facilities and university campuses, use ID scanning for security purposes; bars and nightclubs use ID scanning to validate the ages of patrons; and banks and financial institutions use ID scanning to open new accounts, run background and credit checks, and onboard new customers.

Refuse collection centers across the country are now looking at Chattanooga’s automated refuse disposal processing system as an industry best practice, and many are integrating similar solutions into their operations to reduce waste and improve efficiency.

About provides businesses with high quality ID scanning solutions to quickly and easily capture and verify an individual’s information. Trusted by top brands like IBM and Shell our suite of customizable solutions is being deployed by leaders across industries from gaming and hospitality to retail and finance. As the first company to market with mobile ID scanning capabilities, is still pioneering cutting-edge technologies that anticipate the rapidly evolving needs of tomorrow. For more information, visit 

Other articles about bar code technology used by municipalities:

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