Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard

SHINGTON, Dec. 20, 2016 /PRNewswire-USNewswire/ -- https://www.cpsc.gov/Recalls/2017/Zebra-Technologies-Recalls-Power-Supply-Units-for-Thermal-Printers

Recall Summary

Name of Product: Power supply units for Zebra brand thermal printers

Hazard: The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.

Remedy: Replace

Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.

Consumer Contact: Zebra at 800-658-3795 any time Monday through Friday, email This email address is being protected from spambots. You need JavaScript enabled to view it.[1] or online at www.zebra.com[2] and click on "Power Supply Recall" for more information.

Recall Details

Units: About 166,000

Description: This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units:

Printer Model

Zebra Power Supply Unit Part Number

Power Supply Unit Type

GK420d

808099-001

70W Brick

GK420t

808099-001

70W Brick

GX420d

808101-001

100W Brick

GX420t

808101-001

100W Brick

GX430d

808101-001

100W Brick

GX430t

808101-001

100W Brick

GT800

808099-001

70W Brick

GT810

808099-001

70W Brick

GT820

808099-001

70W Brick

GT830

808099-001

70W Brick

HC100

808099-003

70W Brick (Medical Brick)

P1XX

808099-002

70W Brick

ZXP3

808101-001

100W Brick

Incidents/Injuries: The firm has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.

Sold at: Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide from July 2010 through June 2012 for between $400 and $4,750 with Zebra printers and for about $11 as an aftermarket accessory.

Importer/Distributor: Zebra Technologies Corp., of Lincolnshire, Ill. 

Manufacturer: FSP Group, of Taiwan

Manufactured in: China

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m.5:30 p.m. ET; Messages can be left anytime
Call to

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