IoT Inventory Management Enables Seamless Customer Experience

 
IoT Inventory Management
Technology is a key driver of retail profitability. Today’s consumers expect nothing less than real-time product availability and location data.

A NYC area IT consultant and MSP reviews the IoT inventory management technologies behind today’s seamless, multi-channel retail customer experience in a new article from eMazzanti Technologies.

The informative article describes the forces driving the need for better inventory management and shows how radio frequency identification (RFID) asset tracking enables real-time inventory capabilities. The use of smart shelves and analytics to predict demand are also discussed.

“Technology is a key driver of retail profitability,” stated Jennifer Mazzanti, CEO, eMazzanti Technologies. “Today’s consumers expect nothing less than real-time product availability and location data.”

Below are a few excerpts from the article, “IoT Inventory Management Enables Seamless Customer Experience”

IoT Inventory Management Needed

“Smart retailers reach out to customers through multiple channels, offering a unified experience from physical storefront to web site to social media. For example, consumers have grown to expect the ability to begin a purchase online and complete the process in-store. Providing that option poses new challenges for retailers.”

“Recent studies show retail inventory accuracy at roughly 65 percent, indicating significant revenue loss due to out-of-stocks and overstocks. Using connected technology such as RFID tags and smart shelves, retailers can boost both accuracy and profit.” read more ...

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