DENSO Partners with Reverse Logistics to Offer Webinar on Secure QR Code Product Labeling

― Seminar to focus on the latest technology and standards for managing returns ―

LONG BEACH, Calif. – DENSO ADC, the Americas sales arm of DENSO Wave Inc., inventor of the QR Code, will join with leading reverse logistics experts to discuss DENSO’s latest generation of Secure QR Code (SQRC) technology to manage returned inventory and protect against fraud during a free webinar titled “DENSO and InforMission Present SQRL Code Labels to Stop Return Fraud,” March 10 at 11:00 PST. The live online event is hosted by the Reverse Logistics Association (RLA), a trade organization dedicated to helping third-party service providers and the manufacturers, retailers and brands they support manage returned inventory and product repairs under warranty.

During the 1-hour webinar, DENSO representatives will discuss the company’s enhanced SQRC, whose technology conforms to the RLA’s new labeling standards for processing returns and repairs, refurbishing products and recycling materials. Speakers from the RLA’s own Standards Committee will discuss the organization’s new labeling standards and cost-effective industry methods for creating labels that contain secure information on and inside products and new start. They include representatives of InforMission Solutions, LLC, the information technology developer that produces tools to create and read the Secure Quick Reliable Login (SQRL) system, and Connexus, a software firm focused on warranty management.

DENSO’s SQRC contains two layers of data: information that can be read by all parties in the supply chain and encrypted information available only to designated private parties. The latter is used by multiple industries – electronics, software, automotive, medical, pharmaceutical, apparel and others – to optimize supply chain transactions and protect companies and consumers by detecting and preventing counterfeit, gray-market and black-market goods.

The webinar invites all participants to exchange ideas on the potential applications of enhanced product labeling. Topics include cost control, supply chain efficiency, fraud reduction and as-needed data access levels, depending on the party handling the product such as a retail technician repairing the product or the original manufacturer authenticating the parts.

In the U.S. alone, the retail industry estimates the annual cost of return fraud and abuse at nearly $16 billion, based on the National Retail Federation 2015 Return Fraud Survey. Return fraud and abuse erode the job market and tax base, in addition to driving up costs for companies and consumers.

“This RLA webinar is a golden opportunity to share information and gain feedback that supports best industry practices using encryption technologies,” said David Keller, manager of DENSO ADC, a division of DENSO Products and Services Americas, Inc. “Everyone benefits from more secure product labeling.”

To register for the “DENSO and InforMission Present SQRL Code Labels to Stop Return Fraud” webinar, visit

About DENSO Products and Services Americas, Inc.

DENSO Products and Services Americas, Inc. is an automotive components sales, remanufacturing and distribution company that employs 500 people in Long Beach and Murrieta, Calif. The company’s product line includes heavy-duty and automotive alternators, starters, oil, cabin and air filters, spark plugs, AC compressors, oxygen sensors, ignition wires, fuel pumps, fuel injectors and wiper blades. DENSO Products and Services Americas supplies parts for original equipment service dealers, independent aftermarket service centers and retailers. In addition, the company distributes heavy-duty diesel and electrical components, portable commercial air-conditioning units and industrial robots. For more information, go to

About DENSO Corporation

DENSO Corp., headquartered in Kariya, Aichi prefecture, Japan, is a leading global automotive supplier of advanced technology, systems and components in the areas of thermal, powertrain control, electronics, information and safety. Its customers include all the world's major carmakers. Worldwide, the company has more than 200 subsidiaries and affiliates in 38 countries and regions (including Japan) and employs more than 150,000 people. Consolidated global sales for the fiscal year ending March 31, 2016, totaled US$40.2 billion. Last fiscal year, DENSO spent 8.8 percent of its global consolidated sales on research and development. DENSO common stock is traded on the Tokyo and Nagoya stock exchanges. For more information, go to or visit our media website at

About DENSO in North America

In North America, DENSO employs more than 22,000 people at 30 consolidated companies and affiliates. Of these, 25 are manufacturing facilities located in the United States, Canada and Mexico. In the United States alone, DENSO employs more than 14,000 people in California, Michigan, North Carolina, South Carolina, Tennessee, Kentucky, Georgia, Iowa, Ohio, Pennsylvania, Texas and Arkansas. DENSO’s North American consolidated sales totaled US$9.9 billion for the fiscal year ending March 31, 2016. For more information, go to

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